Are your policies affecting teamwork?

Most executives understand the need for their teams to be operating efficiently. They understand that a team where the members work together cooperatively can produce quality products and services for the company. 

However, many executives do not realize that policies instituted in good faith can affect teamwork. I know of a case where a company decided to control costs by controlling wages. The policy that was implemented was to require managers to give a good appraisal for only one person in a team. The idea was that this would motivate employees to strive even harder to provide the project with the very best they had since raises depended on their appraisal rating. 

The policy backfired. Employees realized that it was no longer enough to do the best job that they could do. They needed to be better than anyone else in the team. Many employees stopped cooperating with others on the team. Information was withheld.  The result was that the project was not completed in time and did not have the high quality that customers expected. And the company lost a lot of business. 

Wikipedia defines teamwork as follows: “Teamwork is the collaborative effort of a team to achieve a common goal or to complete a task most effectively and efficiently. This concept is seen within the greater framework of a team, which is a group of interdependent individuals who work together towards a common goal.”

So, how is your company encouraging teamwork? Last month, we had a post on how the CEO of a fast-food chain visited every store and cleaned the bathrooms himself. He showed identification with his employees and their challenges. The result: Employees started operating as a team, and profits grew. If you do the right thing for your employees, benefits will follow. 

Need more information? 

Contact: Immanuel Consulting Services, LLC